Privacy Policy

BODY Hot Pilates - Privacy Policy

November,1, 2024

At BODY Hot Pilates, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (bodyhotpilates.com), use our services, and interact with us. Please read this policy carefully to understand our practices regarding your personal data. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

a. Personal Information

When you create an account, book classes, or contact us, we may collect personal information such as:

- **Name**

- **Email address**

- **Phone number**

- **Billing information** (for payment processing)

- **Emergency contact details**

#### b. Usage Data

We may automatically collect information about your interactions with our website and services, including:

- **IP address**

- **Browser type and version**

- **Pages visited**

- **Time and date of visits**

- **Other diagnostic data**

c. Health and Fitness Information

To ensure safety and provide a personalized experience, we may request information regarding your fitness level, injuries, or health conditions. This information is optional and only collected with your consent.

2. How We Use Your Information

We use the information we collect for various purposes, including:

- **To process bookings and manage memberships**

- **To provide, operate, and maintain our services**

- **To communicate with you, including marketing and promotional content (with your consent)**

- **To improve our services, website, and user experience**

- **To ensure health and safety during classes**

- **To respond to inquiries and provide customer support**

3. How We Share Your Information

We may share your information in the following situations:

- **With Service Providers:** We may share information with third-party vendors, contractors, or agents who assist us in providing services, such as payment processing, data analysis, or email delivery.

- **For Legal Compliance:** We may disclose your information when required to comply with legal obligations, such as responding to subpoenas or court orders.

- **With Consent:** We may share your information for any other purpose with your explicit consent.

4. Security of Your Information

We are committed to protecting your personal information and use reasonable security measures to safeguard it. However, please note that no transmission over the internet or storage system can be guaranteed to be completely secure.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time, subject to certain exceptions under applicable law.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, such as:

- **Access:** The right to request access to the personal data we hold about you.

- **Correction:** The right to request that we correct any inaccurate or incomplete information.

- **Deletion:** The right to request the deletion of your personal data under certain circumstances.

- **Restriction:** The right to request that we restrict the processing of your data.

- **Objection:** The right to object to processing your data for direct marketing purposes.

To exercise these rights, please contact us at [hi@bodyhotpilates.com].

7. Third-Party Links

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised “Last Updated” date. Your continued use of our services after any modifications constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

BODY Hot Pilates

Email: privacy@bodyhotpilates.com

Phone: [Your Contact Number]

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Thank you for trusting BODY Hot Pilates with your personal information. We are committed to protecting your privacy and providing a safe, secure experience in our studio and online.