Terms of Service

Last updated: November 4, 2024

BODY By Reforming Pilates LLC (“BODY Hot Pilates”, “We,” “Us,” or “Our”)

1. AGREEMENT SCOPE

Please review these Terms and Conditions (“the Terms”) carefully before booking classes. By reserving a class or purchasing any package from BODY Hot Pilates, you confirm that you have read and agree to these Terms. Together with the following provisions, these Terms form a binding contract between you (the client) and us (BODY By Reforming Pilates LLC d.b.a. BODY Hot Pilates). Please read our Policy Update below carefully before attending any class at the studio.

2. STUDIO POLICIES, GUIDELINES, AND REQUIREMENTS

HEALTH & SAFETY:

By participating in BODY classes, you acknowledge and accept the inherent risks associated with physical exercise. It is advisable to consult with a healthcare provider before beginning any new fitness regimen. BODY Hot Pilates and its instructors shall not be held liable for any injury or health condition that may result from your participation. If you have not had a recent medical check-up, you voluntarily participate at your own risk, fully accepting all responsibilities.

You are aware that engaging in physical activities or fitness programs involves inherent risks of injury. You understand that some classes may be conducted in elevated temperatures, potentially exceeding 100 degrees Fahrenheit. You accept and assume all risks of injury due to your actions or those of others.

This release shall unequivocally release BODY Hot Pilates, its affiliates, officers, members, directors, agents, employees, instructors, volunteers, independent contractors, and those acting on behalf of BODY Hot Pilates from all claims, injuries, and damages, present or future, anticipated or unanticipated, resulting from or arising out of your use or intended use of the facilities or equipment.

You affirm that you are at least 18 years old and have read and understood this release of liability. (A Parent or Guardian signature is required for participants aged 16-17.)

INJURY/PREGNANCY/POSTPARTUM/SENSITIVITIES:

If you are recovering from an injury, recently postpartum, or have physical or sensory sensitivities, please inform the instructor prior to the start of the class.

Heated classes are not recommended during pregnancy due to potential increases in core temperature from infrared heat. We offer non-heated classes and private, non-heated 1:1 sessions as safer alternatives.

3. CLASS BOOKINGS, CANCELLATIONS, AND PAYMENTS

BOOKINGS:

We accept the following forms of payment:

- Visa

- Mastercard

- American Express

You agree to provide accurate, complete, and current account and payment information for all purchases and to update this information as needed, including email, payment method, and card expiration date. Sales tax will be applied as required, and prices are subject to change at any time. All payments are in USD.

You authorize us to charge your selected payment method for all purchases, including any applicable shipping fees, at the current prices. We reserve the right to correct pricing errors, even after payment is received.

We may refuse or limit any order at our discretion, including limiting quantities per person, household, or order. Orders that appear to be placed by dealers, resellers, or distributors may be restricted or prohibited.

CLASS CANCELLATIONS:

- Class Reservations: Class reservations must be made through our website or designated app. Each booking is subject to availability.

- Cancellations: If you need to cancel, please do so at least 12 hours before the scheduled class to avoid losing credit. Late cancellations may incur a fee or forfeiture of the class credit.

- Refund Policy: BODY Hot Pilates does not offer refunds on purchased class packages, memberships, or other services. Exceptions may apply under specific circumstances, as determined at our discretion.

RETURNS AND REFUNDS:

All sales for Services (Class Packs, Drop-Ins, Events, Teacher Trainings, and Workshops) are final and non-refundable, non-transferable, non-adjustable, and non-applicable to future purchases. Missed classes or any unused services are not eligible for a refund. Our schedule and offerings may change at any time, and this does not constitute grounds for a refund. We recommend making modest initial purchases to ensure our services meet your needs.

Unused merchandise is eligible for a full refund within 7 days of purchase if accompanied by a receipt.

TEACHER TRAINING, WORKSHOP, AND EVENT CANCELLATIONS:

Teacher Training, Workshops, and events are non-refundable from the time of booking.

4. SUBSCRIPTIONS

BILLING AND RENEWAL:

Your subscription will continue and automatically renew unless cancelled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle is monthly. All memberships require a minimum two-month commitment and are non-refundable once purchased. BODY Hot Pilates may offer longer commitments for promotional offers and events.

CANCELLATION OF MEMBERSHIPS:

You can cancel your membership at any time by contacting us at hello@bodyhotpilates.com. Your cancellation will take effect at the end of the current term, which may still include future payments depending on the membership commitment length. If you have any questions or are unsatisfied with our Services, please use our contact form.

FEE CHANGES:

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

PERSONAL BELONGINGS:

BODY Hot Pilates is not responsible for the safekeeping of personal items while you are in the studio. You assume all risk for any loss or damage to your belongings.

5. NON-HARASSMENT POLICY

We are committed to creating a welcoming environment for all members. You agree to conduct yourself respectfully with instructors, staff, and other participants. Any abusive, disruptive, or inappropriate behavior may result in suspension or termination of membership without refund.

BODY Hot Pilates does not condone any form of unwelcome, inappropriate, or offensive behavior by either staff or clients. If you feel you have experienced inappropriate conduct from BODY Hot Pilates personnel or during any BODY Hot Pilates-related event or class, we encourage you to inform the person involved directly, if you are comfortable doing so. Additionally, please notify the Management Team at hello@bodyhotpilates.com.

When reporting an incident, please include as much specific information as possible, such as the date, time, location (studio or virtual), names of any witnesses, details of the incident, and any surrounding circumstances.

BODY Hot Pilates will conduct a fair investigation and provide due process for all parties involved. Our response will vary based on the specifics of each situation. We strive to maintain confidentiality throughout the investigative process; however, in some cases, disclosure of certain details may be necessary, and confidentiality cannot be fully guaranteed.

6. INTELLECTUAL PROPERTY RIGHTS

The content on BODY Hot Pilates’s website and apps, including but not limited to text, software, graphics, photos, sounds, videos, and interactive features (“Content”), as well as trademarks, service marks, and logos (“Marks”), are owned by or licensed to BODY Hot Pilates. All Content and Marks are protected by copyright and other intellectual property rights under applicable laws.

Content provided on the website is intended for informational and personal use only. Downloading, copying, reproducing, distributing, transmitting, broadcasting, displaying, selling, licensing, or exploiting any Content without the prior written permission of BODY Hot Pilates or the respective owners is strictly prohibited.

BODY Hot Pilates trademarks, logos, and other marks may not be used in any way that could cause confusion, nor may they be copied, imitated, or used, in whole or in part, without express prior written consent.

7. LIMITATION OF LIABILITY

BODY Hot Pilates is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our Services. We make no guarantees regarding the availability, accuracy, or reliability of our Services.

8. PRIVACY

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

9. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Aventura, Florida. Any disputes arising from these Terms or the use of our Services shall be subject to the exclusive jurisdiction of the courts of Aventura, Florida.

10. CHANGES TO THESE TERMS

BODY Hot Pilates reserves the right to modify these Terms at any time at its sole discretion. If significant changes are made to these Terms, we will notify you through means such as email, a posted notice on our website, or other methods. Your continued use of our Services after receiving such notification indicates your acceptance of the modified Terms.

If you disagree with any of these Terms or any changes, please discontinue

11. CONTACT INFORMATION

For any questions regarding these Terms in connection with our Services, website, or mobile apps, please reach out to us at hello@bodyhotpilates.com or give us a call at 000-000-0000.